Returns & Exchanges
Due to the perishable nature of our products, International Foods offers a comprehensive refund or replacement policy for items that arrive damaged, incorrect, or past their expiration date. We are committed to ensuring you receive your gourmet ingredients in perfect condition and will address any issues within 7 days of delivery.
Return Process
- 1.Inspect Your Order
Upon arrival, please carefully check your package for any signs of damage or missing specialty items to ensure everything meets our quality standards.
- 2.Document the Issue
If you find a discrepancy or damaged product, take clear photographs of the item and the packaging to help us process your claim efficiently.
- 3.Contact Support
Send an email to our customer service team at [email protected] with your order number and the documentation within 7 days of receipt.
- 4.Receive Resolution
Once validated, we will issue a full refund to your original payment method or ship a replacement at no additional cost to you.
